Shipping and Delivery
For locations within metropolitan Sydney (postcode 2000-2234):
For locations within metropolitan Melbourne (postcode 3000-3207):
For locations within metropolitan Brisbane (postcode 4000-4207):
For all other locations within Australia:
All items are delivered with tracking information.
Pickup
Pickup is available from our warehouse in Mount Druitt in Sydney.
When you select this option, we'll email the address and pickup instructions after you place your order and payment has been received.
Returns
If you have received an incorrect or defective item, please advise us immediately within 15 days of delivery so that we can rectify the error at no charge.
We do not offer refund if you simply change your mind. If it is not a Frameshed error and you still wish to return the product:
For locations within metropolitan Sydney (postcode 2000-2234):
| Weight (kg) | Shipping & Delivery Cost |
|---|---|
| 0 - 149kg | $50 |
| 150 - 199kg | $100 |
| >200kg | $150 |
For locations within metropolitan Melbourne (postcode 3000-3207):
| Weight (kg) | Shipping & Delivery Cost |
|---|---|
| 0 - 149kg | $70 |
| 150 - 199kg | $120 |
| >200kg | $170 |
For locations within metropolitan Brisbane (postcode 4000-4207):
| Weight (kg) | Shipping & Delivery Cost |
|---|---|
| 0 - 149kg | $70 |
| 150 - 199kg | $120 |
| >200kg | $170 |
For all other locations within Australia:
| Weight (kg) | Shipping & Delivery Cost |
|---|---|
| 0 - 149kg | $99 |
| 150 - 199kg | $149 |
| >200kg | $199 |
All items are delivered with tracking information.
Pickup
Pickup is available from our warehouse in Mount Druitt in Sydney.
When you select this option, we'll email the address and pickup instructions after you place your order and payment has been received.
Returns
If you have received an incorrect or defective item, please advise us immediately within 15 days of delivery so that we can rectify the error at no charge.
We do not offer refund if you simply change your mind. If it is not a Frameshed error and you still wish to return the product:
- If item is unopened, you will receive a refund less the cost of return freight
- If item is opened, there will be a 25% restocking fee plus the cost of return freight.
